Privacy Statement

Your privacy is important to us. This Privacy Statement explains how we collect, use, store, and protect your information when you use our app.

1. Information We Collect

We may collect the following types of information:

  • Information you provide directly: such as name, email address, or other details you choose to submit when contacting support or using app features.

  • Usage data: including app interactions, feature usage, and diagnostic information to help improve performance and functionality.

  • Device information: such as device type, operating system version, and app version for compatibility and troubleshooting purposes.

We do not collect sensitive personal information unless it is required for app functionality and explicitly provided by you.

2. How We Use Information

Information collected is used to:

  • Provide and maintain app functionality

  • Respond to support requests and user inquiries

  • Improve app performance, features, and user experience

  • Identify and fix bugs or technical issues

  • Comply with legal and regulatory requirements

3. Data Sharing

We do not sell or rent your personal data with outside entities.

4. Data Storage and Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. While no system is 100% secure, we continuously review and improve our security practices.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this statement or to meet legal obligations. When data is no longer needed, it is securely deleted or anonymized.

6. User Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent where applicable

Requests can be made by contacting us using the information below.

7. Children’s Privacy

This app is not intended for children under 13. We do not knowingly collect personal information from children. If such data is discovered, it will be deleted promptly.

8. Third‑Party Services

The app may integrate Apple‑provided services (such as iCloud or in‑app purchases). These services are governed by Apple’s own privacy practices. We encourage users to review Apple’s Privacy Policy at:

https://www.apple.com/privacy

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Changes will be reflected within the app or on the App Store listing. Continued use of the app indicates acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests related to privacy, please contact us at:

Email: support@vanebrothers.com